As the UK’s most popular breakdown provider, the AA serves almost 10m business customers, working with around three fifths of the UK’s top 20 fleets. We offer the right mix of industry leading services with first-class customer service, demonstrated by once again, being named as a Which? Recommended Provider for breakdown cover.
Our organisation is strongly technology and data-led, while our service for corporate customers goes beyond just keeping drivers on the road. We also help minimise wider stress and disruption to fleets and ensure the smoother running of operations through our award-winning services, including Key Assist, Battery Assist, Fuel Assist and EV Support.
We put our customers first, through core values of care, courtesy, collaboration, dynamism, and expertise. Whether that is to ensure their safety, streamline administrative processes, keep them abreast of legislation or reduce downtime, our customers are at the heart of everything we do.
Every investment and every innovation is centred on improving our customers’ experience and customer service goes hand in hand with this.